Cookies are text files containing small amounts of information that are transferred and stored to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device and to remember a user’s actions and preferences over a period of time.
First and third party cookies can be ‘persistent’ or ‘session’ cookies depending on their duration. Persistent cookies remain on a user's device for the period of time specified in those cookies, and are activated each time that user visits the website that created the cookies, until the cookies expire or are disabled by the user. Session cookies allow the actions of a user to be linked during a single browsing session. A session starts when a user opens a browser window and ends when the browser window is closed, following which all session cookies are deleted. Our website uses both persistent and session cookies.
Web beacons (also known as internet tags, pixel tags and clear GIFs) are a similar technology which typically uses transparent graphic images placed on a website. Web beacons are used in combination with cookies to measure the actions of website users, such as the type of browser used to access a web page and the time the page containing the beacon is viewed. We use web beacons in addition to cookies.
Cookies are used on our website to collect information about your user preferences, browsing habits and the device you have used to access our website (including the make, model and operating system, IP address, browser type and mobile device identifiers) so that we can:
Different cookies have different functions. Our website uses the following cookies:
Strictly necessary cookies
These cookies are essential for our website to operate. For example, they enable you to log into secure areas of our website, add products to your shopping basket and pay for these when you have finished browsing. We do not require your consent to set these cookies on your device as our website cannot function properly without them.
We use Google Analytics, a popular website analytics service provided by Google. We allow Google Analytics to set cookies on your device when you visit our website for the purposes of recognising and measuring the number of visitors to our website and analysing interactions with our website, such as items clicked on, web pages viewed and any web pages where users are encountering download error messages from time to time. Google uses this information to compile anonymised reports on website activity, which we use to help improve the way our website works. See here for further information from Google about how Google Analytics works.
When you first access our website, we ask for your consent to set analytical/performance cookies on your device. To opt-out of cookies provided by Google Analytics, you can install the Google Analytics opt-out browser add-on available here. The add-on will prevent your browser from sending information to Google Analytics.
Email interaction technology
Our newsletter emails (please note that our newsletter emails are only available to our trade customers) may contain web beacons to tell us whether they are opened and verify any clicks through to links within an email. We (or our marketing service provider on our behalf) use this information to help us understand how an email campaign performed, what types of emails and content our customers find interesting, and what actions our customers took, so we can improve our newsletter emails in the future and make them more relevant to you.
If you do not wish the web beacon to be downloaded onto your device, please set your email client to display our HTML emails as text only. Please consult the ‘Help’ section of your email client for more information.
The analytical/performance cookies on our website are not strictly necessary for our website to work but improve its overall performance and are intended to provide you with a better browsing experience. If you do not consent to these cookies or wish to withdraw your consent at any time, please disable them by following the instructions below. Please be aware that if you do this, we cannot ensure that all pages on our website will be displayed as intended or that all the features and functions of our website will be fully available.
Many web browsers accept cookies by default. You can usually change the settings to refuse new cookies, block or delete some or all existing cookies or alert you when new cookies are set on your device. As the precise means by which you may do this will vary from browser to browser, please visit your browser's help or settings function for more information. Alternatively, you can visit www.aboutcookies.org for further information on how to change cookie settings across various browsers (e.g. Mozilla Firefox, Google Chrome, Internet Explorer and Safari).
Please note that if you use different devices to access and use our website, you will need to ensure that each browser on each device is adjusted to suit your cookie preferences.
· emailing: firstname.lastname@example.org
· writing to: Saxon, Everland Road, Hungerford, Berkshire, RG17 0DX, UK; or
· calling: Sales Office on 01488 689 400
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